Support
Write to info@toon-ai.am. We read every message and answer as soon as we can. For questions about your data, write to info@toon-ai.am.
How to reach us
Tell us what happened, on which phone, and when. Please do not send passwords or card numbers.
Toon is run by Core4, 5 Hovsep Emin street, 14, Yerevan, Republic of Armenia.
Do I need to sign up?
No. The app makes an account for your phone at the first start. It asks for no name and no phone number.
What do tokens pay for?
Actions that use AI, for example a design image. The app shows the price before you start. If a job fails, the tokens come back automatically. More: Tokens, plans and purchases.
How do I cancel a plan or get a refund?
In your store account: the App Store or Google Play. Toon cannot cancel or refund a store purchase for you.
Are the designs and estimates exact?
No. They are made by AI and software to help you plan, and they can contain mistakes. Ask a shop for a quote, and ask a qualified professional before building work.
How do I report a shop, a message or a review?
Use “Report” in the app, in the chat or on the shop’s page. You can also block a shop, and you can write to us.
How do I delete my data?
In the app: Account, “Delete my account”. Details: Delete my account.